Buying an iPhone is only the first step. In plain language, we picture Apple's business as a machine that goes round in a loop: it sells you a device, you stay and use it, it keeps earning on that device, and then it waits for your next upgrade.
Key points
- Apple works like a loop: it sells you a device, you keep using it, it keeps earning on that device, and then it waits for your next upgrade.
- Revenue comes first from devices, led by iPhone, and second from services, about a quarter of annual revenue, including subscriptions, advertising and fees from search companies; on the App Store, only Apple's commission counts as revenue.
- A dollar of services revenue keeps far more than a dollar of device revenue, but Apple's filings do not break out how much iPhone and services each earn after all costs.
- In recent years most of its net operating cash went to dividends and buybacks; it repurchased more shares than it issued to employees, so the share count keeps falling.
- The bigger risk is not losing users but profit flowing elsewhere: costlier components, AI compute and licensing, opened-up external payments, or search deal renewals; watch whether operating income keeps pace with revenue.
Where the money comes from: the first stream is selling devices, with the iPhone the largest; the second is services, about a quarter of revenue over a full year. Some of it you pay for, some you already paid when you bought the device, and some is paid by other companies through advertising and the fees search companies pay for the search entry point. How the money stays: services have far lower direct costs, but research, sales and administration are spent across the whole machine, and the financial reports don't split out how much the iPhone and services each earn on their own; and profit isn't cash either. Why it works: one assumption, that people will stay. What could go wrong: the biggest fear isn't that nobody uses Apple, but that more of the profit flows into other hands. From now on, watch one thing: does the profit stay in Apple's hands?
This is an evergreen explainer, not a quarterly earnings review. It is based on public information compiled in our research; evidence as of 2026-11-10.
This video is research commentary only, not investment advice. The author may hold the stocks mentioned in this video.
More research notes: MiloHan.com
Transcript
Buying an iPhone is only the first step
0:00Buying an iPhone is only the first step of Apple's machine. Think of Apple as a machine that goes round in a loop: it sells you a device, you stay and use it, it keeps earning on that device, and then it waits for your next upgrade.
Where the money comes from: devices, then services
0:14Where does the money come from? The first stream is selling devices, and it's the big one, with the iPhone the largest. The buyers are individuals, businesses and schools. The second stream is what it keeps earning on the device: services. Over a full year, that's about a quarter of revenue. Some of it you pay for, such as cloud services and content subscriptions; some of it you already paid when you bought the device; and some is paid by other companies: advertising, plus the fees search companies pay for the search entry point.
0:45When you spend money on someone else's app in the App Store, Apple books only its commission as revenue.
How the money stays: costs, operating profit and cash
0:51How does the money stay? Devices need parts and assembly, while services have far lower direct costs, so for each dollar of sales, services keep much more. But research, sales and administration are spent across the whole machine, and only after them do you get operating profit; how much the iPhone and services each earn on their own, the financial reports don't split out. And profit isn't cash either. The cash the business brings in is real, but how much can be taken out steadily each year, even the research can't pin down.
Where the cash goes: dividends and buybacks
1:21In recent years, most of that cash has gone to dividends and buybacks; it has bought back more shares than it issued to employees, so the total share count is shrinking.
Why it works: people stay
1:31The machine keeps turning on one assumption: people will stay. The reasons the research gives are that it's easy to use, the devices work together and your data is all there, so people pay more and pick it again next time. But not everyone completes the loop, and the research has no data on how many stay and how many leave. Keeping people isn't enough: what matters is whether, after all costs, the cash return beats an ordinary business.
What could go wrong, and the other possibility
1:56What could go wrong? The biggest fear isn't that nobody uses Apple; it's that the machine keeps turning while more of the profit flows into other hands. When parts get pricier, profit may go to suppliers; AI means paying for computing power and licenses; regulators want it to allow outside payments, which could shrink its commission; and the search money is uncertain when the deal comes up for renewal. Still, this is only one possibility: AI might also make people more willing to pay and less likely to leave, and for now there's no telling which way it will go.
What to watch from now on
2:26From now on, watch Apple for one thing: does the profit stay in Apple's hands? The clue is operating profit in its results: when revenue grows, can it keep up over the long run?
The CEO handover, and your take
2:37Also, since September 2026, John Ternus has been CEO and Tim Cook executive chairman; whether the change works out will take the long run to tell. Next time you change phones, will you still pick Apple? Tell me in the comments. The author may hold the stocks mentioned in this video. Follow me, and see you next time.